Meet The Team

Your Dedicated Team

Behind Sungrove Villas is a family team who genuinely care about making your Florida holiday as enjoyable and stress-free as possible. Meet Sam and Nick, the people behind the business, and discover more about their experience, what they do behind the scenes and what makes helping guests create unforgettable Florida memories so special to them.

With years of experience in the travel and property industry, they understand how important your Florida holiday is, whether it is your first visit or a return to your favourite place. From answering questions and helping you find the right villa to supporting you before, during and after your stay, their personal approach is at the heart of Sungrove Villas.

Samantha Frank

I'm Sam, one of the co-owners of Sungrove Villas, alongside my brother Nick. When I'm not working, I'm a proud mum to two football-obsessed boys, spending much of my time chauffeuring them around. Luckily I love football!
I'm passionate about interior design and property, which is a great fit for our business as it helps us choose the perfect villas for our guests to enjoy.
I also love food, cooking and fitness.

I joined our family business in 2014 after taking maternity leave. Prior to that, I worked in recruitment for 10 years, with my final role being a Recruitment Manager in the Nuclear industry.

I love a list, so I will start by writing down my priorities for the day. I will then work through my emails. We pride ourselves on quick communication, so this is always first on my agenda. I manage our social media channels, so I’ll spend time engaging with followers and scheduling new content for the week. I ensure guest satisfaction by checking in with current guests, managing any bookings and following up with guests post stay. I spend time helping property owners maximise their rental income and recruiting new properties.

I truly love being part of people’s unforgettable holidays, often their ‘once-in-a-lifetime’ trips. Orlando is such a magical place, and I still cherish the memories of my childhood visits. It feels incredibly rewarding to help others create their own special memories.

Nick Barlow

I'm Nick, one of the co-owners of Sungrove Villas, alongside my sister Sam. I’m married to Michelle who is a Nurse Practitioner within the NHS. I’m also a very proud father to three amazing children, who keep me busy when I’m not working. I’m a huge Manchester United fan and I love visiting our “Happy Place” in Anglesey where we’re lucky enough to have a caravan.

I joined our family business in 2014, prior to this I worked in the motor industry for premium brands such as Land Rover & Mercedes-Benz.

My day typically starts with responding to any inbound enquiries generated from our website & advertising platforms, ensuring timely and professional follow-up. I manage the end-to-end client engagement process - from issuing and following up on quotations to maintaining accurate availability calendars and implementing targeted promotions as needed. I connect with arriving guests to ensure a seamless experience, while also managing critical booking operations, including balance collections and the distribution of arrival and access information. Additionally, I maintain strong relationships with our current homeowners and lead initiatives to identify and onboard high-potential properties to expand our portfolio.

I love hearing the lovely guest feedback, guest satisfaction is our main priority and I always take huge pleasure in hearing how the villas have helped in creating special memories. I realise for most, a holiday to Florida is a once in a lifetime trip, so take great pride in ensuring the villas we provide are of prime quality.